My hometown, Wollongong, has been a depressed and despairing place for all my life, yet on my most recent visit I was struck - truly struck - how much the city has changed for the better. It was breathtaking. This post is a reflection on my hometown's history over the last three and a half decades (
We're only half way through January, but I'm going to be bold and make an early award for the Inside Sales Idiot Award for this month. The award goes to Omri from CommerceSciences.com, who seem to do something deceptively magical around e-commerce. Omri did a
After a recent laptop upgrade, I needed to reset my access to BitBucket from my new laptop, and figured this post might save some hassles for other folks trying to do the same. Sticking with Windows for my OS when most other developers have moved to Mac might strike some
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We all get a lot of inbound sales prospecting email, and they're much less of an intrusion than a call and kill less trees than the stuff the USPS stuffs into our mailboxes (ahem, Comcast and Amex). If it is an email that the sender actually thinks I&
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I've been an Android fan and user since the days of the HTC Hero (which ended up in the hands of the Taliban after being lost in a Melbourne cab - but that's another story), but one thing that has caused plenty of frustration over the
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As an Aussie who's relatively new to the US, I've been really confused on more than one occasion about the seemingly "optional" nature of US Public Holidays. While there seems to be something every month that is enough to shut down the Post Office
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Last weekend I celebrated my birthday the only way a tech guy should - by dropping off the grid and enjoying the great outdoors, mostly sans internet connection. When I came back online I was greeted by that familiar and welcome scene - lots of messages from family, friends and
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I've recently been trialing RingCentral, and on the whole I like what I've been seeing. One problem had me beaten for over an hour today, and it turned out one simple change was all it took to fix the problem. I share an office with a
Google are know for their ship early, ship often, which in many ways is "ship something that is buggy and not very user friendly, and then iterate like crazy, learning from how your users fail with your product to make it better". The best known example of this
We've had a challenging last 24 hours at AffinityLive. After a fairly successful cut-over to Amazon over the weekend, we learned the hard way that Amazon's implementation of load balancing leaves a lot to be desired. Background AffinityLive does a lot of email handling. Not only
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TL;DR: if you have a web (or mobile) app and you want to make it easy for your users to import/sync files from their Dropbox, Box, Skydrive, Evernote, Facebook and more than half a dozen other sources, you can now use a single "proxy" service, InkFilePicker,
General
I'm currently sitting in the transit area at Auckland airport, having missed a connecting flight that would have had me home by now. Instead, I'm left reflecting on how broken commercial aviation's response to dealing with the natural problems that occur when you combine